{"id":8554,"date":"2021-10-18T10:33:50","date_gmt":"2021-10-18T08:33:50","guid":{"rendered":"https:\/\/tinychat.com\/?page_id=8554"},"modified":"2025-05-03T17:25:13","modified_gmt":"2025-05-03T15:25:13","slug":"refund","status":"publish","type":"page","link":"https:\/\/tinychat.com\/de\/refund\/","title":{"rendered":"Erstattungen &amp; R\u00fcckbuchungen"},"content":{"rendered":"<p class=\"\" data-start=\"351\" data-end=\"740\">Vielen Dank, dass Sie unsere Website nutzen. Bitte beachten Sie, dass alle Abrechnungen, R\u00fcckerstattungen, R\u00fcckbuchungen und Kundendienstanfragen im Zusammenhang mit K\u00e4ufen, die \u00fcber Links auf dieser Website get\u00e4tigt wurden, ausschlie\u00dflich von CooMeet verwaltet werden. Als unabh\u00e4ngiger Partner wickeln wir keine Zahlungen ab, bearbeiten keine Rechnungsangelegenheiten und bieten keinen direkten Kundensupport f\u00fcr Transaktionen, die CooMeet-Dienste betreffen.<\/p>\n<h2 data-start=\"747\" data-end=\"782\">Digitale Produkte und Dienstleistungen<\/h2>\n<p class=\"\" data-start=\"784\" data-end=\"1106\">Unsere Website wirbt f\u00fcr nicht greifbare, digitale Dienstleistungen und Produkte, die von CooMeet angeboten werden. Dazu k\u00f6nnen Abonnements, Premium-Mitgliedschaften oder zus\u00e4tzliche Funktionen geh\u00f6ren.<br data-start=\"951\" data-end=\"954\" \/>Bevor Sie einen Kauf t\u00e4tigen, empfehlen wir Ihnen dringend, die Beschreibung des Produkts oder der Dienstleistung sorgf\u00e4ltig zu lesen, um sicherzustellen, dass sie Ihren Erwartungen entspricht.<\/p>\n<p class=\"\" data-start=\"1108\" data-end=\"1335\">Wenn Sie Fragen zum Produkt, zu den Funktionen, zur Preisgestaltung oder zu den Abonnementbedingungen haben, wenden Sie sich bitte an das offizielle Support-Team von CooMeet, bevor Sie Ihre Zahlung abschlie\u00dfen. Wir sind nicht befugt, diese Angebote zu kl\u00e4ren oder zu \u00e4ndern.<\/p>\n<h2 data-start=\"1342\" data-end=\"1363\">Erstattungspolitik<\/h2>\n<p class=\"\" data-start=\"1365\" data-end=\"1560\">Da CooMeet die gesamte Zahlungsabwicklung \u00fcbernimmt, m\u00fcssen alle R\u00fcckerstattungsantr\u00e4ge direkt an das Kundenserviceteam gestellt werden. R\u00fcckerstattungen k\u00f6nnen unter bestimmten Umst\u00e4nden in Betracht gezogen werden, wie z. B.:<\/p>\n<ul>\n<li data-start=\"1564\" data-end=\"1588\">Doppelte Transaktionen<\/li>\n<li data-start=\"1591\" data-end=\"1609\">Technische Fehler<\/li>\n<li data-start=\"1612\" data-end=\"1632\">Unbefugte Geb\u00fchren<\/li>\n<\/ul>\n<p class=\"\" data-start=\"1634\" data-end=\"1709\">Um eine R\u00fcckerstattung zu beantragen, \u00fcbermitteln Sie CooMeet bitte die folgenden Informationen:<\/p>\n<ul>\n<li data-start=\"1713\" data-end=\"1741\">Datum und Betrag der Zahlung<\/li>\n<li data-start=\"1744\" data-end=\"1765\">Verwendete Zahlungsmethode<\/li>\n<li data-start=\"1768\" data-end=\"1800\">Transaktions-ID oder Auftragsnummer<\/li>\n<li data-start=\"1803\" data-end=\"1833\">Grund f\u00fcr Ihren Erstattungsantrag<\/li>\n<\/ul>\n<p class=\"\" data-start=\"1835\" data-end=\"2106\">Wenn Ihre R\u00fcckerstattung genehmigt wird, warten Sie bitte 3-10 Werktage, bis Ihre Bank oder Ihr Kartenaussteller die R\u00fcckerstattung bearbeitet hat. Wir sind nicht in der Lage, den Zeitpunkt der R\u00fcckerstattung zu verfolgen oder zu beeinflussen, sobald diese erfolgt ist. Bei Aktualisierungen oder Bedenken wenden Sie sich bitte direkt an den CooMeet-Support.<\/p>\n<h2 data-start=\"2113\" data-end=\"2132\">R\u00fcckbuchungen<\/h2>\n<p class=\"\" data-start=\"2134\" data-end=\"2385\">Wenn Sie eine R\u00fcckbuchung in Erw\u00e4gung ziehen, empfehlen wir Ihnen, zun\u00e4chst den CooMeet-Support zu kontaktieren, um das Problem zu l\u00f6sen. Das Einreichen einer Kreditkartenr\u00fcckbuchung ohne vorherige Kontaktaufnahme mit dem Support kann die L\u00f6sung des Problems verz\u00f6gern und zu Einschr\u00e4nkungen Ihres Kontos oder Ihres zuk\u00fcnftigen Zugangs f\u00fchren.<\/p>\n<p class=\"\" data-start=\"2387\" data-end=\"2567\">Alle R\u00fcckbuchungen werden von CooMeet \u00fcberpr\u00fcft und untersucht. Die Einreichung einer betr\u00fcgerischen oder unbegr\u00fcndeten R\u00fcckbuchung kann gegen die Nutzungsbedingungen versto\u00dfen und zur Aussetzung des Dienstes f\u00fchren.<\/p>\n<h2 data-start=\"2574\" data-end=\"2610\">Dienste und Links von Drittanbietern<\/h2>\n<p class=\"\" data-start=\"2612\" data-end=\"2818\">Unsere Website kann Links zu Plattformen Dritter, einschlie\u00dflich CooMeet, enthalten. Alle Produkte oder Dienstleistungen, auf die Sie \u00fcber diese Links zugreifen, unterliegen den Bedingungen und Richtlinien der Drittpartei, nicht unseren.<\/p>\n<p class=\"\" data-start=\"2820\" data-end=\"3042\">Wir sind weder f\u00fcr die Funktionsweise dieser externen Dienste verantwortlich, noch k\u00f6nnen wir in deren Kundendienst oder Erstattungsverfahren eingreifen. Bei Problemen mit externen Eink\u00e4ufen wenden Sie sich bitte direkt an den Drittanbieter.<\/p>\n<h2 data-start=\"3049\" data-end=\"3070\">Kontaktieren Sie uns<\/h2>\n<p class=\"\" data-start=\"3072\" data-end=\"3376\">Wenn Sie Fragen zu den Inhalten auf unserer Website oder zu unserer Partnerschaft mit CooMeet haben, k\u00f6nnen Sie sich gerne \u00fcber unsere Kontaktseite an uns wenden. Bitte beachten Sie jedoch, dass wir bei Problemen mit der Abrechnung, R\u00fcckerstattung oder dem Abonnement nicht helfen k\u00f6nnen - diese m\u00fcssen an das Kundensupport-Team von CooMeet gerichtet werden.<\/p>","protected":false},"excerpt":{"rendered":"<p>Thank you for using our website. Please be advised that all billing, refunds, chargebacks, and customer support inquiries related to purchases made through links on this website are exclusively managed by CooMeet. As an independent affiliate, we do not process payments, handle billing issues, or provide direct customer support for transactions involving CooMeet services. 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